Terms and Policies


Privacy and data protection are important values for ICE

This Privacy Policy was created to protect the confidentiality, privacy, and protection of personal data of visitors to this site, protecting this information from loss, misuse, unauthorized access, alteration, and destruction.

1. Information Collection

We collect information that can identify users when they browse our site or contact us through user support channels. By choosing to provide their data, users declare they are aware of and accept the terms of this Policy. The site also automatically receives and stores information about browser activities, including IP address and accessed page, through cookies.

2. Use of Collected Information

Users acknowledge and agree that the information collected will be used for the following purposes: (a) to inform about subjects related to ICE CARDS' areas of operation; (b) to keep them updated about ICE CARDS' activities and products; (c) to maintain ICE CARDS' database; (d) to generate general statistics without user identification; (e) to respond to user inquiries and requests; and (f) to comply with legal or judicial requirements. We also reserve the right to use such records individually in cases of fraud investigation or other events that require such measures, including but not limited to investigations to clarify cases of hacker attacks, improper changes in systems, etc.

3. Information Storage

Any information provided by users will be collected and stored according to the strictest security and reliability standards. We will make our best efforts to maintain the integrity of the information provided to us, for which reason we are not responsible for damages resulting from access and/or use by third parties. Access to the collected information is restricted to authorized employees and individuals. Those who misuse this information, in violation of this Privacy Policy, will be subject to administrative and disciplinary sanctions, without prejudice to applicable legal measures. Except for legal or judicial determinations, the information of users registered on this site will never be transferred to third parties or used for purposes other than those for which it was collected. All collected personal data will be incorporated into this site's database, whose responsible entity is ICE Cartões Especiais Ltda, located at Jornalista Paulo Zingg Ave., 417 - Jardim Jaraguá, ZIP CODE 05157-030 - São Paulo – SP/Brazil, Phone: +55 11 2193 7900.

4. Other Devices

Users are responsible for safeguarding their password and login. It is not recommended to use obvious passwords such as special dates, names, or numerical sequences. If users become aware or even suspect that their password has been discovered, they should change it on their registration page.

This Policy is subject to constant improvements and enhancements. Therefore, we recommend its periodic consultation.

Welcome to the ICE Cartões Especiais Ltda website. Use, a document that lists the main rules that must be observed by all users who access or consult this site. By browsing this Portal, the user will be agreeing with the Terms and Conditions of Use that govern it and all other notices that may appear on the pages of this Portal, related to the matters dealt with in these Terms.

1. Important Notice to Users

This site aims to offer information about ICE Cartões Especiais Ltda, a leading company in the field of technological innovations associated with card production. This site also offers a specific area to present ICE CARDS products and another to facilitate communication with customers and partners.

2. Definitions

The terms described below, when used in these Terms of Use, shall have the following meanings:

  • User: any individual or legal entity accessing the ICE Cartões Especiais Ltda website, such as third parties interested in its services, registered customers, among others.
  • Login: user identification to the system. For access to the restricted area, you must enter your identification (login), followed by your password.
  • Password: a set of characters, known only to the user, used in the process of verifying their identity, ensuring that they are indeed who they claim to be.
  • Antivirus: a program or software specifically developed to detect, nullify, and eliminate viruses and other types of malicious code from a computer.
  • Firewall: a device of a computer network whose purpose is to apply security and control to the data that passes through it, potentially preventing contamination by viruses and other virtual pests, as well as preventing the sending/receiving of certain files.
  • Download: the process of transferring data from a network or remote computer to another machine.

3. Content

Best efforts will be made to ensure that all information available on this site is as accurate, up-to-date, and complete as possible. However, these characteristics cannot be guaranteed, and users will always be solely responsible for any actions or decisions taken based on the information disclosed on this site. The information contained on this site may be updated or modified at any time. Consequently, they should not be interpreted as definitive and are always associated with the moment in time they were disclosed. If users intend to cite any excerpt or passage from this site, they should mention, in addition to the electronic address, the specific date on which the information was accessed.

4. Privacy Policy

The personal information provided by users and collected on this site, as well as the treatment given to them, is the subject of our "Privacy Policy," an integral part of these Terms of Use, the full text of which is available at Privacy Policy.

5. Use of the Portal and its Links

Occasionally, the site may direct users to external environments belonging to other sites and domains. ICE Cartões Especiais Ltda is not responsible in any way for information, practices, or actions external to this site, even if resulting from external link activations present on the site.

6. Intellectual Property

All content on this site, protected by Intellectual Property rights, including texts, images, recordings, codes, and others, belongs to ICE Cartões Especiais Ltda or is covered by a usage license. No content displayed on the site may be copied, distributed, reproduced, or disclosed in any way, under penalty of copyright infringement. Authorizations for uses involving copying the content available on this site can be obtained as long as the request is made in writing, in the name of the requester, describing the object of the authorization and provided that the purposes are strictly personal, non-commercial, and do not involve modifications to the content.

7. Registration

Registration may be required for users to use some of the site's features or access certain content. In such cases, users agree to: Provide true, accurate, current, and complete information; Immediately maintain and update such information to keep it true, accurate, current, and complete; Be responsible for safeguarding and maintaining the confidentiality of their access password, and for all conduct carried out in their name using their login and password; Users agree that their registration may be suspended or canceled immediately, without notice, if any information provided is false, incorrect, outdated, or incomplete or if there are sufficient reasons to suspect this. Users also agree to immediately notify the site about any unauthorized use or security breach of their account or password.

8. User Responsibilities

Users are solely responsible for keeping their computer environment safe, using available tools such as antivirus and firewall, among others, updated, to help prevent electronic risks.

9. Changes to these Terms and Conditions

These Terms and Conditions, as well as the entire site, may undergo changes to clarify and better describe the mutual responsibilities between the site and its users. By accessing this site, users agree to be guided by the Terms of Use that are in effect on the date, so regular consultation is recommended.

10. Applicable Law and Jurisdiction

These Terms of Use will be interpreted according to Brazilian law. Any conflict arising from the use of this site will be submitted to the Court of the Capital of the State of São Paulo, Brazil.